Please fill out the contact form below and we will reply as soon as possible.
The Strata Council sets the procedures for managing access devices, which ESM follows. The time it takes to process an...
Customer Support April 12th, 2019 12744 views 27 likes
Summary: To request Strata Company records such as: An Insurance Certificate of Currency Financial Reports/Owners Statement/Copy of Levies Minutes of...
Customer Support April 17th, 2019 15265 views 7 likes
If you need to update your details at any time, you can contact ESM Strata directly or fill out the...
Customer Support May 3rd, 2019 14245 views 34 likes
Summary: If you have paid for something on behalf of your Strata Company, you can fill this form in below...
Customer Support August 15th, 2019 11111 views 38 likes
Summary Anyone interested in purchasing a Strata Titled property is entitled to seek information about that Strata Title from the...
Customer Support May 14th, 2020 6521 views 1 likes
Summary There is no default by-law requiring a resident to seek permission to have a pet in a Strata Scheme....
Customer Support February 25th, 2021 3636 views 1 likes
Summary Living within a strata complex is unlike living in a green-titled lot or a free-standing house. There are rules...
Customer Support May 3rd, 2019 6000 views 2 likes
If you are struggling to pay your levies on time, you can fill in the form below, to request consideration...
Customer Support January 22nd, 2021 2602 views 4 likes
Request CCTV Footage from a camera located at the complex. * Charges might apply if the Strata Company has this...
Customer Support March 9th, 2021 2028 views 2 likes
Summary: If you have overpaid a levy or paid a levy in error, you can request your bank to recall...
Customer Support August 16th, 2019 2725 views 0 likes
Summary If you wish to submit an Insurance Claim on the Strata Companies Insurance Policy, you can complete the form...
Customer Support October 29th, 2020 1130 views 2 likes
Summary If damage has occurred to your Unit/Lot that you believe is the Strata Company's responsibility to repair, or if...
Customer Support July 5th, 2023 861 views 0 likes
Summary In the event that you wish to carry out a structural alteration to your Lot, you may need to...
Customer Support July 31st, 2020 1124 views 0 likes
Summary Before you make any renovations, alterations or additions to your lot, or the common property, it is important to...
Customer Support April 12th, 2019 5779 views 5 likes
Overview The Council of the Strata Company is elected at every Annual General Meeting. Any owner of a lot that...
Customer Support March 28th, 2024 198 views 0 likes
Please fill the form below if you wish to apply to you Strata Company to install signage at your property....
Customer Support May 11th, 2021 2536 views 0 likes
Overview A proxy form allows the owner(s) of a lot to empower an authorised person to represent them, and vote...
Customer Support April 17th, 2023 1197 views 0 likes
Summary A proxy form allows owners to appoint someone else to speak and act as their proxy holder and to...
Customer Support July 12th, 2019 5477 views 5 likes