Summary

If damage has occurred to your Unit/Lot that you believe is the Strata Company's responsibility to repair, or if are aware of damage to the Common Property that the Strata Company may not be aware of; you can use this form to submit the required information to the Council of the Strata Company to assess.

Should you require urgent afterhour assistance, please head to our website for afterhours emergency contacts https://esmstrata.com.au/after-hours-support/. If the damage is life-threatening or severe in nature, please contact 000 or emergency services. 

Please note, the more information you can provide on this form, the quicker it can be assessed and managed by the Strata Company.