Subcategories

• What do I do if I feel harassed, bullied or fearful of another resident?

  There are no specific Strata regulations regarding 'bullying' however there is a standard by-law stating that residents must not behave...

  Customer Support May 3rd, 2019 1432 views 2 likes
• Why do I need to update my details in writing?

  ESM are purely the custodians of stored information which is the property of the Strata Company. The Strata Titles Act...

  Customer Support June 8th, 2019 2235 views 2 likes
• Do ESM receive commissions?

  Contractors ESM do not have any agreements with contractors to provide commissions for any work we allocate to them. The...

  Customer Support August 7th, 2019 1568 views 0 likes
• Can I have the other owners contact information?

  Summary Owners can request to purchase a copy of the strata roll, or arrange a time to view one. As...

  Customer Support August 7th, 2019 1318 views 0 likes
• Owner Updates - Why it is important that we have your contact details

  Summary: Updating contact details is important. If we need to get in touch with you urgently, Its important that we...

  Customer Support October 30th, 2019 1528 views 1 likes
• Power of Attorney

  Power of Attorneys (POA) and Enduring POAs (EPOAs) A Power of Attorney is a legal document that enables an adult...

  Customer Support January 18th, 2020 1429 views 2 likes
• Information about scheme termination

  Summary: Strata titled properties date back to 1968, and for some of the older complexes, the buildings themselves have exceeded...

  Customer Support October 30th, 2019 1347 views 0 likes
• Section 110 – Certificates/Settlement Enquiries

  Summary Section 110 Certificates provide information about a lot and the Strata Company, and are traditionally acquired during the sale...

  Customer Support June 10th, 2020 1634 views 0 likes
• Landgate Strata Experts

  Landgate Strata Assistance There is a new way for strata customers to contact Landgate.  Landgate has deployed a direct number...

  Customer Support July 27th, 2021 1160 views 1 likes
• Evacuation Procedure & Fire Safety

  Following is an article provided by the Government of Western Australia – Department of Mines, Industry Regulations and Safety, Building...

  Customer Support September 14th, 2021 1161 views 1 likes
• Better protections for buyers

  Summary The following information is from: https://www.strata.wa.gov.au Buyers will receive more complete information about the strata property they are looking to...

  Customer Support February 3rd, 2020 1650 views 1 likes
• Termination of Strata Schemes

  The amendments to the Strata Titles Act have introduced new options for terminating schemes. It now requires either unanimous resolution...

  Customer Support February 4th, 2020 1406 views 0 likes
• Landgate's guide to the Strata Titles Act

  Linked below is a guide to the Strata Titles Act from Landgate.  The information in the document is presented under...

  Customer Support May 4th, 2020 1324 views 0 likes
• Wheel Clamping in WA - Can you still do it?

  As of December 14th 2020, wheel clamping rules in Western Australia have changed.  Wheel clamping to control private parking has...

  Customer Support September 10th, 2020 1343 views 1 likes
• What is the difference between a Strata Company and a Strata Management Company?

  Strata Company The term 'Strata Company' in Western Australia refers to all of the owners within a particular complex (called...

  Customer Support May 31st, 2019 1928 views 0 likes
• What is a Strata Plan?

  A Strata Plan is a registered document comprised of several pages of written descriptions, sketches and critical information about the...

  Customer Support August 7th, 2019 2355 views 0 likes
• What are Units of Entitlement (UOE)?

  Summary Each lot is allocated units of entitlement (UOE) which determines an owner’s portion of ownership of common property, their...

  Customer Support June 8th, 2019 1923 views 0 likes
• A resident wants to run a business from their unit

  Summary Occasionally, an occupant may seek permission to operate a business from their unit. This can be anything from music...

  Customer Support May 26th, 2020 276 views 0 likes