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Financials & Levies

Information about Levies and finances

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What is DEFT?

What is DEFT? A system allowing easy, secure payments to your biller using a DEFT reference number. You can make...

Customer Support May 17th, 2019 2042 views 0 likes
Strata Companies and GST

Summary Not all Strata Companies need to register for GST, but any Strata Company may elect to register. Strata Companies...

Customer Support June 8th, 2019 1406 views 0 likes
Levy Notice Information

Summary Levy contributions are set by owners at each AGM. The minutes document will show the agreed amount to be...

Customer Support May 20th, 2020 216 views 0 likes
Financial Hardship & Payment Plans

Many people face financial hardship in their lifetime, often with no fault of their own. Losing a job, stopping work...

Customer Support January 22nd, 2021 1011 views 1 likes
How do I get reimbursed for an emergency expense?

Summary There have been some occasions where an owner may urgently need to get a contractor to site to resolve...

Customer Support October 14th, 2019 1812 views 0 likes
Why have I been charged extra for non payment?

Summary: Levies are issued in accordance with the instruction of owners at the AGM. ESM issue levy notices well in...

Customer Support October 30th, 2019 1081 views 0 likes
Should we have an investment account for our reserve fund?

Summary: Strata company bank accounts, whilst mainly free of everyday transaction fees, do not pay interest. Therefore, some Strata Companies...

Customer Support October 30th, 2019 1354 views 0 likes
Reserve Funds

Summary The amendments to the Strata Titles Act 1985, has a requirement for a designated Strata Company to establish a...

Customer Support January 10th, 2020 2081 views 21 likes
What are Units of Entitlement (UOE)?

Summary Each lot is allocated units of entitlement (UOE) which determines an owner’s portion of ownership of common property, their...

Customer Support June 8th, 2019 1923 views 0 likes