ResVu FAQ - Residents & Committee Members

Access links to ResVu documentation and Frequently Asked Questions

Below you can find links to common issues using the ESM App.

Logging In & Profile

Connecting Multiple Sites

How to join accounts if I own property at different buildings?
For more information on connecting multiple buildings click here

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Having Trouble Logging In?

If you're experiencing issues logging in some troubleshooting can be found here

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Password Problems?

For what to do when you are having problems with your password click here

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How do I Log Out?

For assistance with how to log out of the app click here

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Update Account Details

For help on updating your details on the ESM App click here

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Deleting my Account

For information on how to delete your ESM Strata App account click here

Warning Once you delete your account it cannot be recovered.

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Council Members

Creating New Committee Topics

For information about creating new Committee topics, click here.

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Approving Invoices

For information about approving invoices as a Committee member, click here.

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Responding to a Committee Topic

For information about responding to topics as a Committee member, click here.
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Updating a Committee Request

For information about updating a Committee request, click here.
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Residents

Viewing Alerts

For information about viewing alerts, click here

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Responding to a Survey

For information about responding to surveys, click here.
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Viewing Current Activities

For information about how to view current activities, click here.
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Viewing Notices

For information about viewing notices, click here.
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Viewing Newsletters

For information about newsletters, click here.
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Strata Company Policies & Procedures

For information about viewing strata company policies and procedures, click here.
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Accessing Site Files

For information about accessing site files, click here.
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Requests

View All Submitted Maintenance Requests

For information about accessing site files, click here.
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Submitting a Maintenance Request

For information about accessing site files, click here.
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Submitting a Request to the Council

For information about accessing site files, click here.
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View Request Status

For information about accessing site files, click here.
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Amenities

View Booked Amenities

For information about viewing booked amenities, click here.
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Booking an Amenity

For information about booking an amenity, click here.
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Confirming a Booking

For information about confirming booked amenities, click here.

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Social Club

Request a Social Club

For information about how to request a social club, click here.

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Join a Social Club

For information about how to join a social club, click here.

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Post a Message in a Social Club

For information about how to post a message to a social club, click here.

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How to View Upcoming Events

For information about how to view upcoming events, click here.

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Replying to Message on the Community Wall

For information about how to reply to a message on the Community Wall, click here.

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Post a Message on the Community Wall

For information about how to post a message on the Community Wall, click here.

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